Intake and Practice Operations Manager

Shala Dryden

Shala Dryden

Shala is the Intake and Practice Operations Manager at Rooted Connections. She has a background in healthcare administration, mental health practice operations, and client services, with experience supporting the many moving parts that help a practice run smoothly. She enjoys helping people navigate the process of starting therapy and ensuring clients feel welcomed, heard, and connected with the right support.

In addition to her work in mental health, Shala has spent many years working with neurodiverse children, teens, and young adults and their families. She has provided individualized support focused on building independence, developing life skills, and helping each person work toward their own goals.

She brings that same patience, flexibility, and person-centered approach to her work with clients and families at Rooted Connections, and looks forward to being a friendly and helpful resource as they begin their journey here.

A few of Shala’s faves:

Cats: Shala has volunteered with several cat rescues throughout Chicagoland and has a special place in her heart for rescue cats. She is currently owned by her two cats, Banksy and Jules.

Art: Shala is a mixed-media artist who is particularly drawn to outsider and folk art. She loves experimenting with different materials and finding inspiration in unexpected places.

Nature & Exploring: She loves long walks, gardening, mushroom hunting, and scouring the outdoors for geodes and other natural treasures. She is happiest when she gets to slow down and simply explore.

Shala’s Contact Information:

773-417-6342 ext. 1

admin@rootedconnectionscounseling.com

Our Team